Shipping Policy

At Global IT Solutions Group, we primarily offer digital products and IT services. This Shipping Policy outlines how and when your orders will be delivered.

1. Nature of Delivery

  • All products and services offered by Global IT Solutions Group are digitally delivered
  • We do not ship physical products unless explicitly mentioned

2. Delivery Methods

Your purchased products or services will be delivered through one of the following methods:

  • 📧 Email delivery
  • 🔗 Secure download link
  • ☁️ Cloud access (Google Drive or similar platforms)
  • 🌐 Account access (if applicable)

3. Delivery Time

  • Instant Delivery: Some digital products (e.g., business databases) may be delivered instantly after successful payment
  • Standard Delivery: Within 24–48 hours after order confirmation
  • Service Delivery: Timelines vary depending on the scope of work (e.g., website development or marketing services)

You will be informed of the estimated delivery time at the time of purchase.

4. Order Processing

  • Orders are processed only after successful payment confirmation
  • You will receive a confirmation email with delivery details
  • In case of any delay, our team will notify you via email or phone

5. Incorrect Information

  • Customers are responsible for providing accurate email addresses and contact details
  • We are not responsible for delivery issues caused by incorrect or incomplete information

6. Failed Delivery

If you do not receive your order within the specified time:

  • Check your spam/junk email folder
  • Ensure your email address was entered correctly
  • Contact our support team for assistance

We will re-send or provide access to your product if necessary.

7. International Delivery

  • Since our products are digital, they are accessible worldwide
  • No additional shipping charges apply for international customers

8. Shipping Charges

  • No shipping fees are applicable for digital products
  • All prices listed are final unless otherwise specified

9. Policy Updates

Global IT Solutions Group reserves the right to modify this Shipping Policy at any time without prior notice.

10. Contact Us

For any shipping or delivery-related queries, please contact us:

📧 Email: contact@globalitsolutionsgroup.com

11. Consent

By placing an order on our website, you agree to this Shipping Policy.