At Global IT Solutions Group, we are committed to delivering high-quality digital products and IT services. Please read our Refund & Returns Policy carefully before making a purchase.<\/p>\r\n
We primarily offer:<\/p>\r\n
Digital products (e.g., business databases, lead data)<\/p>\r\n<\/li>\r\n
IT services (website development, digital marketing, consulting)<\/p>\r\n<\/li>\r\n<\/ul>\r\n
Since most of our offerings are intangible and delivered digitally<\/strong>, our refund and return policies differ from physical products.<\/p>\r\n a. Digital Products (Non-Refundable)<\/strong><\/p>\r\n Once a digital product is delivered (via email, download link, or access), it is non-refundable<\/strong><\/p>\r\n<\/li>\r\n Due to the nature of data and digital content, we cannot accept returns or provide refunds after delivery<\/p>\r\n<\/li>\r\n<\/ul>\r\n b. Services (Conditional Refunds)<\/strong><\/p>\r\n Refunds for services depend on the stage of the project<\/p>\r\n<\/li>\r\n If cancellation is requested before work begins, a full or partial refund<\/strong> may be granted<\/p>\r\n<\/li>\r\n If work has already started, only a partial refund<\/strong> (if applicable) may be considered<\/p>\r\n<\/li>\r\n<\/ul>\r\n We do not accept returns<\/strong> for digital products once delivered<\/p>\r\n<\/li>\r\n In case of any issues (such as incorrect or incomplete data), we will review and provide corrections or replacements<\/strong> where applicable<\/p>\r\n<\/li>\r\n<\/ul>\r\n We may offer a replacement or correction<\/strong> in the following cases:<\/p>\r\n File is corrupted or inaccessible<\/p>\r\n<\/li>\r\n Data is significantly incomplete or incorrect<\/p>\r\n<\/li>\r\n Product delivered does not match the description<\/p>\r\n<\/li>\r\n<\/ul>\r\n Issues must be reported within 24\u201348 hours of delivery<\/strong>.<\/p>\r\n Approved refunds (if any) will be processed within 5\u20137 business days<\/strong><\/p>\r\n<\/li>\r\n Refunds will be issued via the original payment method<\/p>\r\n<\/li>\r\n Payment gateway or transaction fees may be deducted<\/p>\r\n<\/li>\r\n<\/ul>\r\n Refunds will not be provided<\/strong> in the following cases:<\/p>\r\n
\r\n2. Refund Policy<\/h3>\r\n
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\r\n3. Returns Policy<\/h3>\r\n
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\r\n4. Replacement Policy<\/h3>\r\n
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\r\n5. Refund Processing<\/h3>\r\n
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\r\n6. Non-Refundable Situations<\/h3>\r\n